Privacy Policy

Explore MENA Group’s commitment to your privacy. Learn how we safeguard your data and ensure a secure environment. Trust us with your information as we prioritize your confidentiality.

Last Updated: 01/01/2025

1. Introduction:

Welcome to MENA Group, where your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and handle your Personally Identifiable Information (PII) in accordance with our website. PII is information that can identify, contact, or locate a single person, either on its own or when combined with other information.

2. Information We Collect:

  • Personal Information: When you register on our site, you may be asked to provide your name, email address, phone number, company/organization, or other details to enhance your experience.
  • Website Interaction Data: We collect information when you register, fill out forms, open a support ticket, or enter information on our site.

3. How We Use Your Information:

We use the collected information:

  • To personalize your experience and deliver content and products tailored to your preferences.
  • To respond to your customer service requests effectively.
  • To administer contests, promotions, surveys, or other site features.
  • To process transactions efficiently.
  • To send periodic emails regarding your orders or other products and services.
  • To follow up after correspondence (live chat, email, or phone inquiries).

4. How We Protect Your Information:

  • Your personal information is behind secured networks, accessible only by a limited number of individuals with special access rights.
  • All sensitive/credit information is encrypted using Secure Socket Layer (SSL) technology.
  • We implement various security measures to maintain the safety of your personal information.
  • All transactions are processed through a gateway provider, and no information is stored on our servers for more than 60 days.

5. Use of Cookies:

  • We use cookies to understand and save user preferences, track advertisements, and compile aggregate data about site traffic and interactions.
  • Users can manage cookie preferences through their browser settings.

6. Third-Party Disclosure:

  • We do not sell, trade, or transfer your PII to third parties.
  • The information shared includes names, addresses, email addresses, IP addresses, device identifiers, and other Personally Identifiable Information for business purposes only.

7. Third-Party Links:

  • We do not include or offer third-party products or services on our website.

8. Google:

  • We use Google AdSense Advertising on our website.
  • Google’s use of cookies enables it to serve ads based on users’ previous visits, and users can opt-out using Google Ad and Content Network privacy policies.

9. COPPA Compliance:

  • We do not specifically market to children under the age of 13.

10. Fair Information Practices:

  • In case of a data breach, we will notify affected users via email within 7 business days.

11. CAN SPAM Act:

  • We comply with the CAN-SPAM Act and provide a clear unsubscribe option in all emails.
  • Users can unsubscribe by emailing us at support@menagroup.net.

12. Contacting Us:

If you have questions about our privacy policy, please contact us at:

MENA Group
Email: support@menagroup.net